Terms & Conditions
Effective Date:01.06.2023
Welcome to Opsense! This Return & Cancellation Policy outlines the guidelines for returns and cancellations of derivative trading online courses purchased on the Opsense platform. By enrolling in a course on Opsense, you agree to comply with this policy. If you do not agree with this policy, please refrain from enrolling in any courses on Opsense.
1. Course Enrollment and Payment:
a. Opsense offers derivative trading online courses that can be purchased by users on the platform. By enrolling in a course and making payment, you acknowledge and accept the terms of this policy.
b. The course fee is due at the time of enrollment and must be paid through the provided payment methods on the Opsense platform.
2. Cancellation Policy:
a. Opsense allows course cancellations within a specified timeframe. The cancellation period begins from the date and time of enrollment.
b. To cancel a course and request a refund, you must submit a cancellation request through the Opsense platform or contact our customer support team at [email address]. Please include your enrollment details for faster processing.
c. The refund eligibility and applicable fees are as follows:
- If the cancellation request is made within [X] days from the enrollment date, you will be eligible for a full refund of the course fee.
- If the cancellation request is made after [X] days from the enrollment date, no refund will be provided.
d. Opsense reserves the right to modify the cancellation policy and refund eligibility criteria at its discretion. Any changes to the policy will be communicated to enrolled users.
3. Return Policy:
a. Opsense understands that circumstances may change, and you may no longer wish to continue with a course after enrollment. While we strive to provide high-quality educational content, we offer a limited return policy for exceptional cases.
b. If you believe there are valid reasons for returning a course, such as technical issues or material discrepancies, please contact our customer support team at [email address] to discuss your situation. We will review your request and determine the appropriate resolution.
c. Returns are considered on a case-by-case basis, and Opsense reserves the right to approve or deny return requests at its discretion.
4. Non-transferability:
a. Course enrollments on Opsense are non-transferable. The course access and benefits are exclusively for the enrolled individual and cannot be transferred to another person.
b. Sharing, selling, or providing unauthorized access to course materials or account credentials is strictly prohibited and may result in immediate termination of your account without refund.
5. Contact Us:
If you have any questions, concerns, or requests regarding this Return & Cancellation Policy or your course enrollment, please contact us at opsenseindia@gmail.com. We are here to assist you.
By enrolling in a course on Opsense, you acknowledge that you have read, understood, and agreed to this Return & Cancellation Policy.